Details
Client: Standards Wise
Project Duration: 6 Months
Managed Service: Yes
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The Client: Standards Wise
For over 30 years, Standards Wise has been a trusted partner to human services providers and government bodies navigating complex regulatory environments. From aged care and healthcare to disability support and social housing, their team of seasoned consultants brings decades of international experience to solve critical compliance challenges. Their tailored advisory services and proven frameworks are designed to build inclusive service models and improve life outcomes across the sector.
The Opportunity
Rather than facing an operational problem, Standards Wise approached Alto Apto with a growth mindset: they wanted to explore how their existing intellectual property—specifically, their extensive library of compliance documentation—could be transformed into a new, recurring revenue stream.
The goal was clear: deliver a premium, secure way for aged care providers to access and implement best-practice policies and procedures, while also extending the value of Standards Wise’s consultancy services.
Our Solution
We designed and delivered a subscription-based Policies and Procedures Portal that makes over 400 carefully curated documents available to aged care providers. Accessible only to users on Basic or Advanced tiers, the portal allows subscribers to:
- Log in securely and search or browse the archive
- Download individual documents on demand
- Access pre-packaged collections called Hot Topics that bundle related materials for high-priority issues
The design prioritised simplicity and clarity to ensure usability within the aged care sector. The result: a lightweight, intuitive interface backed by a robust document management framework.
Built and delivered using an agile delivery model, the project gave Standards Wise full transparency and control over the scope and features from day one. We met bi-weekly with senior leadership to review progress and direction. The portal was launched on time and on budget.
Results & Ongoing Impact
By enabling fast iterations and continuous delivery, Alto Apto continues to support weekly deployments for enhancements and improvements. We’ve also committed to quarterly content updates, keeping the portal aligned with evolving industry standards and client expectations.
As the platform gains traction, Standards Wise has seen increased engagement from clients—and is actively unlocking new commercial opportunities through the portal.
“We engaged Alto Apto as we needed a high quality document portal, built quickly and knew they had significant experience in building and landing high quality designs for key clients.
The work they completed surpassed my expectations in all regards.
They built our fully functioning Policies and Procedures portal in a matter of weeks, and not only did they actively listen to our requirements, they came up with their own innovate ideas, always having the end user and consumer at the heart of it.
Throughout the engagement, we had clear, and concise communication, with regular stand ups, but always being flexible in the frequency and duration, noting the value of peoples time.
In the end, they delivered a very professional and extremely polished portal that met our needs perfectly, and included all the back and front end additions we could have hoped for. Their responsiveness and attention to detail made the entire process run very smoothly
It has provided a high end product that makes it much easier to share our content and ideas with our clients—in a contemporary and modern platform, with an added touch of AI that they brought to the table.”
— Nick Stevens, CFO @ Standards Wise
Looking Forward
A 12-month roadmap of enhancements is already underway, informed by strong client uptake and feedback. The project has not only validated the strength of agile delivery but has also reinforced Alto Apto’s role as a strategic partner in helping clients unlock the commercial value of their IP.
This project is a clear expression of what we do best: delivering high-quality digital products that create lasting value—on time, on budget, and with lasting impact.